Are there changes in how to contact Support for Khoros Products? Yes. There will be a new Case/Support Portal to log tickets and manage all active requests starting July 17th, 2025, 12PM UTC. This por...
Issue The AI Assistant chat bubble doesn’t get displayed when loading the helpcenter or you unable to Start Chat with the AI Assistance. Cause The AI Assistant is deployed as a widget in the support h...
Having the possibility of an AI Agent specialized in Khoros to answer your questions and solve your issues can significantly reduce the time for you to get help. Even in cases where the AI Agent canno...